We care about personal privacy, especially the privacy of our children. Accordingly, Del Monte has adopted privacy guidelines which comply with the Children's Online Privacy Protection Act of 1998 and supports the guidelines issued by the Council of Better Business Bureaus' Children's Advertising Review Unit (CARU). We are especially mindful of the need for children who may visit this site to obtain parental consent in connection with the furnishing of personal information or ordering anything on-line (note that when we refer to "parent" in this Policy we also include the legal guardian of a child). In order to fulfill our privacy commitment with respect to children, we ask visitors who are providing personal information whether they are under 13, and if so, to provide a separate parent's e-mail address, so that we can contact the parent in accordance with our privacy policy.
While Del Monte will take all reasonable steps to protect the privacy of your children, we recommend that you, as parents, monitor your children's on-line activities and learn about and use software or other tools which can help you assure that children experience the fun and entertainment of an on-line experience in a manner that reflects your own preferences.
We hope that you and your children enjoy our site and visit us often!
What Information do we Collect from Children?
We will collect a child's e-mail address to respond to questions about the site, or for an online sweepstakes, contest or promotion. Where we know a child is under age 13 (we may ask for age or birth date to find this out), we require prior parental consent in connection with the collection of personally identifiable information concerning the child. The only exceptions to this are where we collect limited "contact information" (such as an e-mail address) (1) to respond to a one-time request from a child, (2) to provide notice to a parent, (3) to respond more than once to specific requests from children (e.g., to provide an online magazine subscription or a contest entry and subsequent award) as long as we also give notice to a parent and the opportunity to say "no" to this arrangement, and (4) to ensure the safety of a child or of the site.
We may also require that the child provide us with a separate e-mail address for his or her parent and send an e-mail notice to the parent regarding the child's request. Those notices give the parent a chance to consent to or opt-out of the information-collection on behalf of the child.
To enter a sweepstakes or contest, we may ask a child if he or she is a boy or a girl, or ask him or her about general likes and dislikes - hobbies, activities, taste preferences, school interests, pets, and the like. We may sometimes ask visitors to respond to polls or surveys. Often, information can be provided anonymously and won't be associated with a visitor's name, address, e-mail address or the like. Some contests may offer children a chance to express themselves creatively by sending or e-mailing stories or pictures. We will not post pictures of children without parental consent. Sweepstakes and contest notifications of winners are sent to the parent and the parent will be listed as the winner unless the parent specifically consents to identifying the child as a winner.
Children are not permitted to order merchandise at this site without parental consent.
How do we use Personal Information Collected from Children?
We use personal information to respond to a child's question or request, signing them up for future announcements regarding promotions or products, or entering them in a contest or sweepstakes. We also use it to notify parents that the child has won a sweepstakes or contest, and ask parents of winners for home address information to send an affidavit of eligibility to sign on behalf of their child.
Personal information about children under 13 is available only to Del Monte and its affiliate companies and to those companies who work at or on the site or who provide technical and other fulfillment support services to the site. We do not require a child to disclose more information than is reasonably necessary to participate in a contest, game or other activity as a condition of participation. We will never sell personal information collected from children.
Links to Other Sites
In our children's areas, it is our policy to link only to other sites that indicate that they adhere to the CARU Guidelines on children's marketing. Nevertheless, we cannot be responsible for the content or information collection practices of any other site.
Review, Change and Revocation
Upon proper identification, parents may review the personal information we have collected about the child, request changes, request deletions, or refuse to allow further collection or use. When a parent has revoked his or her consent, Del Monte will stop collecting, using or disclosing information from that child. This may mean that a child's participation in a certain activity will end if the information collected was or is necessary for the child's participation in the activity.
If you would like us to delete information we have about your child (subject to applicable legal exceptions), or opt-out of further information collection for your child, please contact us at privacy.coordinator@delmonte.com. Proper identification will be required. All requests to review information about your child must be in writing, signed by you, and include your full name, address, and phone number, along with your child's e-mail address and screen name (if any). You may write us at:
Privacy Coordinator
Del Monte Foods
P.O. Box 193575
San Francisco, CA 94119-3575
Further Disclosures
We reserve the right to use, retain or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any legal investigation.
Effective Date: February 2001